Report a complaint

It is of course annoying if you have a complaint about the service as you experienced it. Nevertheless, we kindly ask you to submit your complaint via E-mail to pass on to us. Our employees will review the complaint and try to resolve it to everyone's satisfaction.

Our data:

Knifestore
Oostergracht 5
9408MR ​​Assen
The Netherlands

supportknifestore. Nl

After receiving your complaint you will receive a confirmation from us.

We will answer your complaint within 14 days of receipt, if it needs more time, we will notify you.
If you do not appreciate this, you can always contact the mediation department of the Webshop Trustmark where Knifestore is affiliated with. If, for any reason, the mediation attempt does not lead to a satisfactory solution, there is the option to submit your dispute to the Disputes Committee (SGC).